Frequently Asked Questions

Q. My roof looks okay from the ground, how do I know if there is sufficient damage to warrant filing a claim?
A. Our Roofing Specialist will perform a thorough inspection of your roof. Most hail or storm damage goes unnoticed with observation from the ground. You need a trained eye on your roof to inspect closely for damage. In most cases, hail or storm damage does not cause your roof to leak immediately. It does, however, ruin your roof and you may start having leaks within a few months if it is not replaced.

Q. If I file a claim with my insurance company, will I be rated or will my premiums increase?
A. Most insurance companies do not penalize Customers for filing claims that are the result of an "Act of God".

Q. How long do I have to file a claim?
A. In general, you have one year from the storm date to file a claim with your insurance.

Q. Am I under any obligation if my claim is denied?
A. No, we work with a contingency agreement that allows us to do the work if, and only if, the insurance company approves the claim. If the claim is denied or insufficiently funded, the agreement terminates automatically.

Q. Do I need to be at home while you install my roof?
A. No. We simply need access to outside power and water.

Q. How long will it take to install the roof?
A. Normally between one and two days, depending on the size of the home.

Q. How much will I have to pay?
A. Your insurance company covers the cost of your roof minus your deductible. With normal deductibles, you often have very little out-of-pocket expenses if at all.